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Responsibilities

• Create technical solution proposals based on information from project sales or business development including draft pricing and supporting documents.
• Edits and creates technical drawings such as installation drawings, layout plans, process flows or application instructions.
• Acquire and organise hardware/software manuals for product sales support and after sales knowledge base.
• Coordinate with Product Management to acquire technical information from suppliers.
• Assist product trainings for clients and internal employees.

Qualifications

• Understanding of technical drawing and layouts
• Able to read and edit electrical drawings
• Networking Technology, IT knowledge
• Good Command in English

Responsibilities

• Coordinate a learning needs analysis process and develop a Learning & Development Strategy for the company, aligned to strategic plan, in consultation with stakeholders, and in line with national professional development requirements.
• Ensure that all activities including courses, resources and systems meet those needs; that appropriate activities and resources are planned, organized, commissioned, and delivered in line with those needs.
• To lead and manage the effectiveness of our E-learning and LMS system working with other key stakeholders as appropriate.
• To lead on design and delivery of the Organizations Leadership & Management program including Talent management and Development.
• To lead Knowledge management (KM), create/provide the right tools, people, knowledge, structures, culture to enhance learning; understand the value and applications of the new knowledge created; store the knowledge and make it readily available for the right people at the right time; and it must continuously assess, apply, refine, and remove organizational knowledge in conjunction with concrete long and short term factors.
• Lead, manage and ensure high performance within the L&D team in line with Hafele values and management principles, ensuring that all work is focused on strategy and annual plan objectives.
• To act as part of the senior leadership team within the People and OD team supporting improve our competency framework in the organization, Investors in People, values, cultural programs.

Qualifications

• At least bachelor’s degree in HRM, Psychology, Organization Development, Business Administration, or related field.
• 7-10 years experienced Human Resources Development and Training experience.
• Digital-learning system development.
•  Knowledge of psychometric tools .
• Knowledge and Interest in use of digital and social media to drive forward learning and engagement opportunities.
• Knowledge of current thinking trends around organizational leadership and management practice.
• Knowledge of current thinking and trends related to L&D, OD.
• Previous strong planning and problem-solving skills.
• Strong communication skills both English and Thai.
• Strong strategic thinker is able to execute innovative ideas.

Responsibilities

• Protect and grow existing customer
• Checking complete display : full function, price tag etc.
• Increase Sales target by the company or at least 90%
• Provide customer service and hospitality : stock checking, quotation, order process, after sales service
• To advice about products that customer interested correctly
• Other assigned

Responsibility

• Developing online assortment portfolio and sustain the master data.
• Coordinate with cross-functional teams to gather data.
• Manage data to stay up to date.
• Developing online assortment portfolio and sustain the master data.
• Monitor market trends, market movements, competitors and pricing.
• Other job duties as assign.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science or related field
• Have experience in data management at least 2 years
• Knowledge in Trading business
• Knowledge of Administration of big databases
• Knowledge in data visualization tools

Responsibilities

• Design training and development programs.
• Create yearly training programs and manage all expense within budget.
• Ensure to submit staff training record to Department of Skill Development (DSD) within timeline.
• Execute a learning needs analysis process, develop, and organize Learning & Development Plan.
• To organize the Leadership & Management, Talent management and Development program.
• To organize the employees engagement activities.
• Conduct the assigned training courses for employees.
• Performs all other related duties as assigned.

Qualifications

• Bachelor’s degree in HRM, Psychology, Business Administration or related field.
• 5 years’ experience in Human Resources Development and Training.
• Good command of English

Responsibilities

• Daily, Monthly, Yearly Monitoring and summary CRM service request and ticket.
• Push and follow up ASC to close ticket within 15 days as KPI.
• Organize claim team to success customer 100% satisfaction.
• Manage and solve the problem customer claim.
• To be advisor or consult customer service request.
• Issuing e-mail to explain the problem or formal letter to customer.

Qualification

• Bachelor’s Degree in Engineering or related field.
• At least 5 years of experience in after sales service.
• knowledge of Customer Service, Customer Management, Customer Claim, Customer Relationship.
• Good command of English.

Responsibilities:

• Prospect for potential new markets or clients and turn into increased business.
• Support Sales team and partner in terms of technical & application knowledge.
• Initiate and implement new product launching together with Product Management team including training and coaching sales team and partner.
• Develop communication plans and materials together with Product Management team and Marketing team.
• Monitor market trends, market movements, competitors and pricing.
• Contacting client to inform about new developments in products.

Qualifications:

• Bachelor in Engineer or related field.
• At least 2-3 years in experience on technical sales, Business Development, Marketing field (have experience in garage door business is an advantage)
• Computer literacy (AutoCAD , Ms.Office)
• Good in English communication skill

Responsibilities:

• Product owner to carry out action plan according to NPD roadmap + category strategy on product group assigned.
• Development of product specification and other related information material.
• Comparison of product and specification, calculation of costing and pricing.
• Contact and negotiate with existing and new suppliers including regular travel to supplier for evaluation, exchange on product innovations, developments, opportunities and establish relationship.
• Creation of technical document for product launch (IPI, draft of catalogue page, drawing)
• Creation, maintaining, supporting and administrative in ERP database.
• Handling of inquiries & product improvements and SPR.

Qualifications:

• Bachelor’s Degree in Engineering (Preferred Mechanical/IE/Electrical)
• Basic knowledge of Purchasing and Logistics.
• Understanding of production and production methods is an advantage.
• Understanding of material and finishing methods is an advantage.