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Responsibilities

• Support tasks related to Business Process Management.
• Data prepare, analysis and tracking for supplier side (cost, quantity) and customer side.
• Develop and maintain E-platform (dashboard, tracking)
• Update and communicate standard processes and work instructions.

Qualifications

• Bachelor’s degree in Computer Science, Economics, Engineering or related field.
• At least 3 years experienced in data management.
• Proficient skills for MS operating system.
• Proficient in data analysis and dashboard summary by power BI or statistic tool analysis
• Communication skills and coordination.
• Working process and system understanding.

Responsibilities

• To provide outstanding service to our customers by answering questions, handling complaints and troubleshooting problems with our products and services.
• Coordinate with other departments concerned and follow up service to customer.
• Record customer information in system completely and keep it status up to date until cases closed.

Qualifications

• Bachelor degree in Marketing, Business Administration or related field.
• 2 years experience in Call center, Customer service or related field. (New Graduated are welcome)
• Knowledge of Call center process.
• Ability to multi-task, prioritize and manage time effectively.
• Good in MS Office
• Good service and open mind.

Responsibilities

• Develop and maintain a deep understanding of the market, to continually improve our product proposition.
• Develop a dynamic and commercially astute category management team, motivating them to perform to the best of their ability.
• Support the sales and marketing teams in effective communication of your product categories to the wider business and into relevant customer segments.
• Act as an ambassador for raising our brand profile and nurturing relationships with key stakeholders, e.g. customers, suppliers, and industry bodies.
• Working collaboratively within the Supply Chain function to maintain absolute data integrity within a product group, facilitating operational efficiencies and supporting timely response to market opportunities.
• Support the development of all team & department colleagues in the achievement of personal and business objectives.

Qualifications

• Master or Bachelor Degree in business management or related field.
• At least 5 years experience on marketing field, products and technical skills.
• Good in English both speaking and writing.

Responsibilities

• Control and negotiate with Forwarder and Shipping agents, in term of price, shipment schedule, co-operation with shipper consignee for import shipment
• Take care of improvement and obtaining service level from forwards for shipments worldwide
• Negotiates and monitors prices, payment terms, conditions and delivery lead time with suppliers
• Provide special price for project bidding to support sales team
• Responsible in On-Time delivery Inbound report
• To perform all purchasing workflow as assigned by manager
• To support sales department as per Work Instructions and Procedures

Qualifications

• Bachelor degree in any related field
• Experience at least 3-5 year experience in Overseas purchasing
• Experience working in Trading business
• Good command of English communications written, spoken and listening
• Good command of Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication, negotiation, and interpersonal skills.

Position : Customer Service
–  Documents preparation for customer service department
–  Contact with customer for aftersales service
–  Prepare manual and work instruction

Position : Quality Assurance
–  Verifty product quality both inbound – outbound
–  Prepare inspection report

Position : Human Resources
–  Support recruitment process
–  Support training process
–  Support compensation and benefit process

Position : Finance
–  Verify invoice document
–  Prepare PR document
–  Support Accounting and finance process

Responsibilities

• To Administer and manage servers such as database servers and other servers as assigned to ensure business software is running smoothly and able to service
• To provide business reports, query and business information to Management and users as needed
• To provide technical support to ERP, CRM and other business applications
• To perform backup and restoration tasks for data and system
• To report problems and issues related to ERP and CRM applications to vendors along with feedback responses to end users
• To support activities and tasks to achieve the company quality policy
• To support IT projects and coordinate with other IT functions, key users and third parties as assigned